on a Thursday morning, this store was very busy, so I guess if I’m going to shop here, I’ll just need to reserve some time to do it. I liked having the store come to me and not having to wait in a physical line, but of course would have liked these processes to be faster. He apologized several times for the wait. Finally, he said he would go check on the merchandise and came back within a few minutes with my bag. I asked him some questions about the new iPhone, what they could do at the Apple store, what AT &T had to do, etc. Also, he essentially «ordered» the shuffle I bought to be brought to us on the floor, so we waited for that, once he brought back the receipt. Or in a one-on-one session at an Apple Store. I wanted a printout, so he needed to go get that. Address 17711 Chenal Parkway Little Rock, AR 72223 (501) 821-5130 See map and directions Store Hours How can we help you Need help finding what’s right for you Connect with a Specialist online. He swiped my card on his handheld computer, and asked if I wanted the receipt emailed to me or a paper printout. I told him what I wanted, asked a few questions, and decided to buy. I waited a little while, enjoying playing around the products near me, and someone showed up. It then told me that the person would meet me where I was, told me how many minutes to expect to wait and what number I was in line. I realized, standing by the display, that I could call a sales associate over to me by pressing the little «specialist» button on the iPad displaying the information. I went in to buy a shuffle for my husband as a gift. I had a good experience here, though maybe a little slow. I have been to one other Apple Store (in Manhattan), but never purchased anything at one. ![]() These people are just a bunch of rednecks in blue shirts who don’t care enough to double check the poor information they’re relaying to customers. How is this possible when I confirmed the serial number twice over the phone? Then it became pretty clear that the representative told me I was covered in order to get me in the store. Why did the price change? The representative at the store said I DID NOT have apple care plus, and that the «Randy I spoke with must have copied down the wrong serial number». Well here’s the BAIT AND SWITCH, people: when I arrived at my designated «Genius Bar» appointment, explained to the «genius» that I knew I was covered, would only be needing my screen replaced, etc, he quoted me $ 130! What. He informed me that I did, indeed, have apple care plus, so the screen replacement would only cost me $ 99. I read the serial number to the representative, Randy, off of the original packaging that my phone was purchased in. The Apple Store app is essential for anyone visiting an Apple Store.Dropped by to get my phone screen fixed, but called the apple care phone number first to make sure I was covered under Apple Care Plus. And while you’re shopping in-store, pull up the Apple Store app and scan accessories – these small items are billed to your Apple account and you can walk out the door without even waiting for checkout. ![]() Place an order for pick-up and the items are paid-for, bundled together with your name on them, and ready for you or someone you designate to sign and go in minutes. ![]() Use it to order Apple products for shipping to your home or office. You can schedule a workshop or Genius Bar appointment. The Apple Store app is the key to making your Apple Store experience quick and pleasant. Although these can be helpful, you can bypass the process by using the Apple Store app on your iPhone or iPad. Apple Little Rock, AR 17711 Chenal Parkway, Little Rock Open: 12:00 pm - 6:00 pm 9. You can make an appointment at the Apple web site, but that sometimes requires answering a number of preliminary troubleshooting questions and suggested solutions. Apple Little Rock, AR Right now, Apple has 1 location near Little Rock, Arkansas. Make an appointment and a staff member will be ready and waiting for you when you arrive. But don’t just show up unannounced – Apple Stores are notoriously busy and you might wait for hours. If you have questions about your iPhone, iPad, Mac or other Apple product, you may need to make a visit at your nearest Apple Store.
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